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Support

Support: We're here to help. See the practical guidance, product context, and next steps on this page. Read more. Read more. Read more. Read more.

Illustration for Support

We’re here to help. Whether you have a question, found a bug, or need help with your account — reach out and we’ll get back to you.

Contact Us

The fastest way to reach us is by email. We respond within one business day.

Common Topics

Account & Access

Having trouble signing in, or need to update your account details? Email us at hello@jesuscord.com and include the phone number or email associated with your account.

Delete Your Account

To permanently delete your account and all associated data, follow the step-by-step guide: How to Delete Your Account.

If you can’t delete through the app, contact privacy@jesuscord.com and we will process the request manually.

Privacy & Data

For questions about how we handle your personal data, read our Privacy Policy.

To request access to, correction of, or deletion of your personal information, email privacy@jesuscord.com.

Early Access & Feedback

JesusCord is in early access. We read every message and use your feedback to shape the product. Share what’s working, what isn’t, and what you’d like to see — hello@jesuscord.com.

If you’re deciding whether JesusCord fits your church or group, start with About JesusCord and Early Access, then read What is JesusCord.

Bugs & Technical Issues

Found something broken? Please include:

  • A brief description of the issue
  • Device type and operating system
  • Steps to reproduce if possible

Send bug reports to hello@jesuscord.com.

Legal & Policies

Stay Connected

The best way to stay in touch is by email: hello@jesuscord.com.

How to use this in practice

The useful way to approach Jesuscord is to start with the smallest real situation, not a tour of every feature. Open the room, name the question the group is trying to answer, and keep the next action close to the conversation. A prayer request can stay in a thread; a decision can be pinned; a longer explanation can move into room memory; and a person who needs help can be mentioned without creating a second coordination trail.

That structure matters because community work is rarely one message. People arrive at different times, miss context, ask follow-up questions, and need a clear way back to the original moment. Jesuscord keeps those paths connected with persistent history, replies, room links, saves, and notifications. The goal is not to make a group communicate more; it is to make the communication it already has easier to find and easier to continue.

What Jesuscord does not claim

Jesuscord is a communication product, not a pastor, counselor, or spiritual authority. Optional AI helpers can summarize, organize, draft, and answer questions from room context, but people lead care and decide what deserves trust. Moderation tools support safer participation, yet every room still needs responsible hosts and clear boundaries. This distinction is part of the product, not a disclaimer added after the fact.

To continue, choose the most relevant next step: explore rooms, see how prayer circles work, review trust and boundaries, or open the Jesuscord app.